Corporate responsibility program 2017
Nordic Morning Group’s corporate responsibility (CR) work is based on the triple bottom line: people, profit and planet. These three correspond to the areas of social, financial and environmental responsibility, and form the basis of our CR approach.
The CR program is firmly integrated within Nordic Morning Group’s business.
We developed our CR program originally in 2010, and an important part of that process was our dialogue with stakeholders in order to map their expectations. We have further measured employee expectations through our staff survey and taken in the views of Group management through interviews.
In 2017, we developed our strategy to better meet the needs our clients have today. We continued to develop and strengthen our culture of change and learning to attract and retain talent. Inspiring and nurturing leadership is also very important for employee wellbeing and engagement.
To our customers we want to be a responsible partner in change.
The grounds for the most important CR themes for our business are recorded below together with the most important achievements in 2017 and the palanned actions for 2018.
Key performance indicators
In 2016, we decided to have the following KPI:s for showing our progress in the three areas of CR, and reporting on them regularly:
1. Financial responsibility: Added value created per FTE. This we have reported already since 2010 (see a table in Financial responsibility). Based on the Group's budget, the estimated added value created per FTE in 2018 will be approximately EUR 94.000 per FTE.
2. Social responsibility: Employee Net Promoter Score (ENPS). This shows how likely employees would recommend their employer as a place to work, indicating our success in creating culture of engagement. This has been asked in 2013 (2013:3.2), 2014 (2014:3.4) and 2015 (2015:3.2). Due to changes in the strategy and management no survey was conducted in 2017. The next employee engagement measurement is planned for autumn 2018.
3. Environmental responsibility: Reducing carbon footprint. The figure includes emissions from fuels, electricity, district heating and district cooling, and has been calculated in 2007-2017 (see a table in Environmental responsibility). The target for 2018 is to produce less than 300 ton CO2 emissions.
Our biggest suppliers
In 2017, we categorized our suppliers based on the annual spend. Our biggest supplier groups in 2017 were: technology and social media companies which services we need as part of our own services for customers; paper suppliers; employment pension companies and the real estate landlords.
The Group’s boundaries
The Group’s boundaries include the parent company, Nordic Morning Group Plc and its subsidiaries. The material aspects indentified according to the GRI's G4 Guidelines and related boundaries are listed below in the table "Material aspects and their boundaries".
Code of Business Ethics
The Code of Business Ethics guides the activities of every Nordic Morning Group employee in relation to stakeholders such as customers, colleagues, and business partners. We also expect our business partners to comply with our ethical guidelines.
Our key Corporate Responsibility themes
Responsible partner in change
The fast-paced digitalization is challenging companies and organizations to change. We help our customers by advising and creating data- and analytics-driven solutions, combining content, service design, visibility and customer dialogue. We manage our customers’ data responsibly, and when there are third parties involved in the services we provide, we expect them to comply with our values and Code of Business Ethics.
Being a responsible partner to our customers in change is in the core of our strategy, of which the CEO and the Board of Directors are in charge.
Achievements in 2017
Our industry is transforming, and so are we. In close collaboration with our clients, we developed our new strategy, drawing from our history and our deep-rooted culture of change and learning. This strategy guides the repackaging of our capabilities and services to better meet the needs our clients have today, and the digital business environment of tomorrow.
At the beginning of 2017, Ottoboni’s and Sitrus’ Malmö operations were brought together under one roof. At the end of the year, all our companies in Helsinki moved into the same office. Operating from the same offices enables us to serve common customers in a better and more efficient way.
Emphasis in 2018
We will continue to develop and strengthen our culture of change and learning going forward, to serve our clients in the best way possible. We’ll define our practices on responsible customer data management to meet the requirements of the EU’s data protection directive in 2018.
Further information: Strategy »
Culture of engagement and collaboration
We are committed to building a culture of engagement, providing employees with learning opportunities, nurturing their talent, offering inspirational leadership and fair rewards for achievement. We believe that individuals with diverse backgrounds and experience, working together in an environment built on trust and transparency, are essential to our success.
We encourage employees to collaborate with each other across the Group to strengthen our culture and ability to meet customer needs.
Achievements in 2017
The strategy workshops about Customer & Client Experience and Ways of Working during the autumn, served their purpose very well. Through the workshops we succeeded in building increased awareness about what the strategy means in practice and increased cross-organizational collaboration as well as understanding of our strategic competency needs.
We have been able to increase equality between employees and reduce inefficiency by harmonizing employment terms and conditions and streamlining many internal practices as part of the organizational changes and legal mergers.
Emphasis in 2018
In 2018 we will focus on developing the culture, engagement and self-leadership through shared values. The development work is going to be a highly co-creative process involving all employees across the organization. The shared values will form an important ingredient in the further development of Nordic Morning Group.
Further information: Social responsibility »
Good corporate citizen
We comply with transparency and the Code of Business Ethics in our operations. We have a proven track record of systematic work for reducing our environmental impact since the beginning of the 1990s. Every year, we report our tax footprint, management’s incentives, and business risks. We expect our partners and suppliers to comply with our values and Code of Business Ethics.
The Group CEO and Board of Directors carry the ultimate responsibility for Nordic Morning Group’s performance as a good corporate citizen.
Achievements in 2017
Having brought the Group companies’ operations together in Helsinki, Stockholm and Malmö, Nordic Morning Group has improved its overall energy efficiency.
We inspected the Group’s supply chains, and evaluated our suppliers based on how much we spend in their services annually. We found out that there are four clearly bigger supplier groups: the providers of technical services and platforms that are integral parts of our solutions to customers; the work pension insurance companies; the landlords; and the paper suppliers.
Emphasis in 2018
We will continue to reduce our environmental impact by investing in responsible operations, products and services and promoting environmental awareness among employees.
Further information: Environmental responsibility »
Material aspects and boundaries
| GRI aspects (G4 - 19) | Aspect boundary (G4 - 20-21) |
|---|---|
| CATEGORY: ECONOMIC | |
| Economic Performance | Nordic Morning Group |
| CATEGORY: ENVIRONMENTAL | |
| Materials | Nordic Morning Group |
| Energy | Nordic Morning Group |
| Water | Nordic Morning Group |
| Biodiversity | Partners |
| Emissions | Nordic Morning Group |
| Effluents and Waste | Nordic Morning Group |
| Products and Services | Nordic Morning Group, partners |
| Compliance | Nordic Morning Group |
| Transport | Partners |
| CATEGORY: SOCIAL | |
| Labour practices and decent work | |
| Employment | Nordic Morning Group |
| Labor/Management Relations | Nordic Morning Group |
| Occupational Health and Safety | Nordic Morning Group |
| Training and Education | Nordic Morning Group |
| Diversity and Equal Opportunity | Nordic Morning Group |
| SOCIETY | |
| Anti-corruption | Nordic Morning Group |
Stakeholders
Employees
The cornerstones of our HR strategy are Learning and Development, Leadership and Culture of Engagement. As success in these areas is tightly connected to the Group strategy and the ongoing transformation, special emphasis has been put on strengthening internal communications and increased understanding about the strategy.
In the spring 2017, we introduced Quarterly Dialogue meetings held by the management for employees to learn about the group´s strategic direction and the selected focus areas. Meanwhile, the internal social media channel Slack proved to be an efficient way to share and discuss topical matters.
Dialogue has been promoted also in extensive strategy workshops during the autumn.
Customers
Ongoing dialogue with customers is part of the fundamental nature of our business. We have daily dialogue with customers about their needs and expectations.
We cater for our customers and anyone else interested in matters relevant to marketing, communication and business change by posting blogs, articles and videos regularly on the website and social media.
Our own market surveys support the dialogue with customers. In Finland, we also utilize research information provided by the Federation of the Finnish Media Industry and Kantar TNS. In Sweden, we utilize information produced by the Institute for Advertising and Media Statistics (IRM, Institutet för Reklam- och Mediestatiastik).
Owner
The owner of Nordic Morning Group, the Finnish state, is represented as member of Nordic Morning Group’s Board of Directors. Furthermore, the owner regularly receives information about our business in the form of financial reports.
Memberships and certificates
In Finland, Nordic Morning Group is a member of the Federation of the Finnish Media Industry, the Finnish Book Publishers Association and Finpro. In Sweden, Nordic Morning Group is a member of the Swedish Marketing Federation (Sveriges Marknadsförbund).
Edita Prima Oy is a member of the Finnish Packaging Recycling RINKI Ltd.
Climate-neutral business
The Group’s climate-neutral companies in 2017 were Edita Prima Oy and Mods Graphic Studio AB. These companies have reduced the carbon-dioxide emissions generated by their operations and compensated for the remaining emissions by funding UN-supervised clean development mechanism projects in India.
Nordic Ecolabel
Edita Prima's production plant in Helsinki, Finland is entitled to use the Nordic Ecolabel. The environmental impact of printing production has been considered throughout the production chain. Both the materials used and the production processes comply with the Nordic Ecolabel criteria.
Standard for environmental management
Edita Prima’s production plant in Helsinki, Finland is certified in accordance with the ISO 14001 standard for environmental management.
Forest certification
Edita Prima has certified its system for monitoring the origin of the wood fiber used in its paper in accordance with international standards from the Programme for the Endorsement of Forest Certification Schemes (PEFC).
It is thus also entitled to use the labels indicating that the wood fiber used in their paper originates from a forest that is managed in a socially, ecologically and economically responsible way.